Shipping Policy
At Moda Majestic, we aim to provide a seamless and efficient shipping experience for our valued customers. Please read the following guidelines carefully to understand our shipping policy.
1. Shipping Locations
We currently offer shipping services within Pakistan. We are committed to delivering our products to your desired location promptly and securely.
2. Shipping Timeframes
- Nationwide: For orders placed within Pakistan, our standard shipping time is within 3 business days. Please note that this timeframe is an estimate and may vary depending on factors such as product availability, shipping destination, and unforeseen circumstances.
- Karachi: If your shipping address is in Karachi, you can expect to receive your order on the next business day. This expedited delivery option is available exclusively for Karachi-based customers.
3. Shipping Charges
We strive to keep our shipping charges reasonable and transparent. The applicable shipping fee will be displayed during the checkout process, and it may vary based on factors such as the size, weight, and destination of the package.
4. Shipping Tracking
To ensure transparency and allow you to track your order’s progress, we provide shipment tracking services. Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package’s journey.
5. Shipping Partners
At Moda Majestic, we collaborate with top shipping carriers in Pakistan, including TCS, DHL, Pakistan Post, and other trusted providers. These partnerships ensure reliable and efficient delivery of your orders. Rest assured that your packages will be handled with care and delivered to you in a timely manner.
6. Order Processing
We strive to process and ship your order as quickly as possible. Once your order is successfully placed and payment is verified, we will initiate the order processing procedure. This includes product packaging, quality checks, and preparation for shipment. Any unforeseen delays or issues will be communicated to you promptly by our customer support team.
7. International Shipping
Currently, we do not offer international shipping services. We only ship within Pakistan.
8. Cash On Delivery (COD)
We understand the convenience and flexibility of the Cash On Delivery (COD) payment method. For your ease, we offer COD as an available payment option. Please note that COD is subject to certain terms and conditions, including order verification and availability in your specific location. COD orders may require additional processing time, and our customer support team will provide you with any necessary instructions or updates regarding your COD order.
9. Online Payment
- Visa: You can make payments using Visa debit or credit cards issued by any bank.
- Mastercard: We accept Mastercard debit or credit cards for seamless transactions.
- JazzCash: Utilize JazzCash, a leading mobile financial service provider in Pakistan, to make quick and secure payments.
- Easypaisa: We also accept Easypaisa, a popular mobile payment solution, for your convenience.
- UPaisa: Make payments using UPaisa, another widely used mobile financial service in Pakistan.
When making a payment, please ensure that you have sufficient funds available in your account or card, or that your mobile wallet has the necessary balance. This will facilitate a smooth and successful transaction.
Please note that we prioritize the security of your personal and financial information. All online transactions are processed through secure payment gateways, and your data is encrypted to protect your privacy.
If you encounter any issues or have any questions regarding online payments or the payment methods we accept, our customer support team is ready to assist you. Please feel free to contact us using the provided contact information listed in our customer support section.
10. Address Accuracy
It is essential to provide accurate and complete shipping information during the checkout process. Please double-check your shipping address, including the correct postal code, to ensure smooth and successful delivery. Moda Majestic will not be held responsible for any delays or delivery issues resulting from incorrect or incomplete addresses provided by the customer.
Please note that our shipping policy is subject to change, and any updates or modifications will be communicated through our official channels.
If you have any further questions or require assistance regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to provide you with the best possible shopping experience.
Disclaimer: This shipping policy is provided as a general guideline and may be subject to change. For the most accurate and up-to-date information regarding our shipping policy, please visit our official website or contact our customer support team.